Customer Testimonials

I recently had the pleasure of purchasing a vehicle from Matthew, and I'm greatful for the professionalism and kindness he showed throughout the process. He patiently answered all of my questions, and provided insights that helped me make an informed decision. I'm extremely happy with my purchase and highly recommend VW of Perrysburg!

Matthew put me behind the wheel of a beautiful 2018 Lincoln Continental. Even though I was dead set on finding a black Lincoln he managed to change my mind with no pressure. Matthew's professionalism was mixed with a great sense of humor that put me at ease. The process of buying the car was easy and quick. I highly recommend Matthew and Perrysburg Automall if you want a no hassle friendly atmosphere to purchase a vehicle!

Had excellent service today with Brandon Vogelsong at Perrysburg Automall. Thanks again

Awesome experience at Perrysburg Automall. I had Brandon Vogelsong as a sales consultant and I couldn’t have been happier with the service. Very nice and professional and took the time to listen to my questions and concerns and did his best to help and get me in and out in a timely manner! Would definitely continue to recommend!!

We have purchased two vehicles over the years from Brandon Vogelsong at Perrysburg Automall and highly recommend them.

Bought a car with Brandon Vogelsong he was very professional and amazing to work with.

Matt urbaniak and Artemis helped my mom and i both get exactly what we wanted and more! These guys are so awesome and I’ve never had a car buying experience be so easy. Thank you

I had the most wonderful experience with this company. My finance guy, Matt Urbaniak was the best and so patient and friendly!!! He really knows his stuff. I couldn’t have asked for a better team to help me in my car buying decision. And I can’t leave out Nick Ort who was so awesome with helping me with my trade in! My salesman Artemis Savin was so helpful and just fantastic!!!! I highly recommend Perrysburg Auto Mall! I will be returning in the future!

Great experience....so easy and quick....Chris Kitchens was awesome 👌 👏 👍



Matt Urbaniak and Artemis were so helpful. I’ve never had a car buying experience be so effortless and efficient. My mom and I both bought vehicles and we were in and out way faster than expected. Thank you so much

Carson went above and beyond to help me with my Volkswagen in the service department. From the moment my car entered the lot to now he made sure I was aware of what was going on and everything went extremely smooth. I wholeheartedly recommend this location if you need any services performed quickly and honestly.

Charlie Cronin is the best! Unsurpassed service. Can't say enough!

The team is honest pleasant and gives quality work. I would recommend them. I will comeback. Thank you!

Very good experience. Madelyn was a great help.

Everyone is pleasant and engaging. Waiting area is quiet and comfortable. Service is on time.

Service department was friendly, on time, quick, with easy drop off and pick up . Thanks

I drive all the way from Michigan to get my car serviced here. Always quality work. This last time was their 10 year anniversary party!

Great service!

Service was absolutely fabulous from start to finish. Scott and Brandon went out of their way to get me the exact vehicle I wanted. A 2015, Bright Moss Green Taos. This is the seventh VW we have purchased from this dealership. Keep up the great work guys!😊

Chris K. was amazing and extremely helpful! And Andrew in finance was very informative!

Chris is a great salesman.

Great place to buyba car and chris was very helpful and payments were great .love it there

They are always friendly. Apt started right on time- they were very efficient! Great work. Will return.

Easy to work with and good work donE. Deborah was a joy to work with.

Christopher Kitchens up here at perrysburg auromall is absolutely AMAZING!!!! He and his team helped me get into a newer, super reliable vehicle that I absolutely LOVE. He's knowledgeable, and will work for you to get you the BEST deal. I was so scared of going in a dealership...but they were so sweet, so kind, so helpful. I HIGHLY recommend anyone come give them a shot!! You will not be disappointed

Great sales person very helpful and understanding of my needs . Great customer service would recommend chris to anyone looking to buy a car come see crhris .

Service Department has skilled personnel that communicate well. Friendly and professional environment. Reliable with no surprises.

I worked with Matthew Ovens at Perrysburg Auto Mall. He made this purchase of my Volvo XC60 the most pleasant of any car buying experience I've ever had. He was knowledgeable, straight forward, and spared me the stress and anxiety that often comes with car buying. Once my deal was finalized, I was left with the sense that I would return to Perrysburg Auto Mall again without hesitation and prior to going anywhere else. As long as Matthew Ovens is selling cars, I'd want to first deal with him before any other sales person. We all know that ...

Chris was great!

I worked with CJ while shopping for a VW Jetta GLI at the Perrysburg Auto Mall location. CJ was knowledgeable about the various models I was considering and very helpful coordinating test drives. I'm particular about details - he was great at sending me the stock orders coming onto their lot each week and explained dealer-trades if I found one at a further away dealer to save me a long drive. I appreciated his sales style: informed, helpful, and the right balance of staying attentive without being pushy. Highly recommend working with CJ if you're shopping for a ...

Was in search for a car and came across this beautiful Volkswagen Atlas , contacted the dealership and got in touch with Brandon Vogelsong. Brandon was very chill and very professional and helped me through the whole process , made me very comfortable and confident in my purchase at Perrysburg AutoMall.

We researched online. Found vehicle I liked, came in and was able to test drive and was able to purchase the vehicle within 2 hours. Brandon made it simple and easy, he was very helpful.

Chris was amazing! Such an amazing car buying experience. Seamless!

Brandon Vogelsong was our sales consultant when we were looking for and eventually purchased our car. It was nice to not feel pressured or hurried into anything. He spent a lot of time listening to what our priorities and price range were. It was a pleasant experience and we would recommend him to anyone looking to purchase a new or used car.

They were as good as service I’ve had at other dealers. Quick,fair and very informative

They were very professional and nice. I appreciated being promptly greeted and helped. That was not my experience at another dealer

Had my Pontiac Coupé fixed and serviced at GMC and Deborah was my advisor. She was very helpful. Definitely will return.

The car we originally were going to look at and talked to somebody about had already been bought and we were not informed , we drove over an hour so it was a bit of a bummer. We ended up getting a more expensive version of the same car. The people at the dealership were very nice and very helpful. They had a great selection of vehicles with lower mileage and realistic prices . Would definitely be going back in the future

Deb Poggemeyer is a great service advisor. She is friendly and fair. I can always trust her to take good care of my car.

I was very pleased with the staff when I took my SUV in due to the check engine light had been coming on periodically, They started working on my vehicle right away, I know this because I left my phone in it and it was already being working on so I had to go to the work area to get it. The person who checked me in was very friendly and did not make it seem like I was putting them out when she helped me get it. They fixed the problem and even washed my car! I was very ...

Accommodating, knowledgeable, patient and professional. Small shop and we really like that - personal approach If asked we would certainly recommend!

Deb P. in the service center has always been great to work with. Her customer service is A+++ and takes great care of her customers. I would recommend to anyone.

While my family and I were on our way to Florida for vacation my Escalade shut down on the expressway 1 hour from home. It was 7am so I looked up the closest GM dealer in the area. I pulled into Perrysburg Automall and talked to ? (Service lady), she was very helpful and got us back on the road in less than 2 hours. This could have been the end of my vacation but turned out to be a great experience with some very helpful UK l team members. Thank You Bill Thomas Retired GM employee

Had my Volvo serviced and Nathan was my advisor. He was great. Very helpful. Definitely will return.

It was pretty good fast way to sell my car. Matches my carvana quote easily could get it sold in 2 hours

Been very happy with the service I receive when I come there everything is very professional and clean. I will keep coming back.

Clear, concise, accommodating, polite, and pleasant. Everything was ready as expected and the vehicle deal was as previously agreed.

Neil Gardner was a great salesperson. I was very satified there wasn't any high pressure

No comments. I was satisfied with the service. I was greeted promptly on my arrival.

Appointment was on time and easy to book online to coordinate their openings. They performed the 10k mile service on my Atlas quickly, and I was able to use the comfortable waiting room to work while I waited.

Neil G did a good job of keeping me updated on the delivery of my vehicle, as well as expediting the process of getting the car once it showed up.

Always courteous and Friendly.


Excellent service as always! Service department is always efficient and courteous with a quick turn around waiting for your vehicle.

Friendly service, kept in touch with the process. Thank you !

Had such a fantastic experience with Matt Ovens at Perrysburg VW. He made the process so smooth and was able to answer all of our questions with transparency. Highly recommend!


Great place to buy a car!! Matthew is a great salesman and very friendly. I’d recommend him to anyone looking for a quality used car!!

Scott was amazing to work with. Brandon, Matt and candy were very professional and helpful.

Everything went like clockwork. And my car was ready 1/2 hour before the promised time!!

Matt Ovens was an amazing resource for me! I came with my dad to view a used car. He was super great at engaging with both of us, very knowledgeable (or quick to find answers), and very accommodating to our requests to drive the car multiple times to put our minds at peace. Overall, just a fantastic help who was super friendly and genuine throughout the whole process. In addition, he advocated beyond what I would have done for myself to land me an incredibly fair price. Particularly as a first time buyer, I really appreciated all his help. Beyond ...

The team in Volvo has been wonderful. Great sales and support services. Would definitely buy from this team again!

Have never had a bad experience with sales or service at this establishment. Highly recommend!

Very easy, no pressure sales team. We knew what we came looking for. And the process was seamless.

John and the service team did an outstanding job from A-Z when my vehicle broke down. I was 2.5 hours away from home, it was the end of the day, John arranged a rental car, communicated with my extended warranty company, was able to have a technician diagnose the issue next morning, located the part, technician completed repair, and I was able to pick up my vehicle that evening. Service department was clean, people were friendly & professional. I would highly recommend having your vehicle serviced/repaired here.

Scott was an excellent sales advisor (He seems to really like cars, too!). Can definitely recommend him to others! I cannot recall the name of the younger woman who went over car features with me- she was great and very good with customers. She is a great forward face for the dealership, as well.

My visits to the Service Department are always professional, informative, friendly and clean, which is why I bring my vehicle here.

I received great communication with the service department. Everything was done on time and communicated to me.

Brandon was great! He was very helpful and made me feel comfortable!

Awesome place, Chris was great to work with. Definitely go check them out!


Chris was great to work with.

Excellent experience. Brandon made it extremely easy for us. Definitely would recommend.

$ 79.00 for an air filter is outrageous. This is plainly over charging xxxx xxxx xxxxxx

Brought my car in for service they got me in right away all around professionalism. Their service department does a great job very friendly great price for The work that was done all around very happy and satisfied. Also, very knowledgeable,everyone in the service department just did a phenomenal job thank you, Ronnie thank you Nathan also, I love the polestar tune man does it make a difference


Service department was ready for me when I arrived, got my truck right in and the whole visit went smoothly

I bought my Volkswagen Tiguan 3 years ago from the perrysburg auto mall, and I’ve always had my vehicle serviced at the dealership. My experience has always been great, and I’m always satisfied and never feel like I’m being taken advantage of. Thanks for top tier service!

Everyone was helpful, professional and polite. We turned in two Honda leases and needed to get two new cars. The sales staff commictaed with us and each other well and quickly. We will be back.

Great dealership. Keeps you informed and up to date on the progress of your vehicle.

Ardimus was very helpful and answered all of my questions. The other staff I interacted with were very friendly . I love my new ride 😁!

Matthew Ovens was a terrific salesman! He was very efficient and caring! Thank you for a great experience!!!

I am satisfied with the work assigned to me at this time. The last time the service was performed, it was very quick.

Good work - appointment was on time.

Promptly greeted, confirmed purpose for appointment, given written estimate, while waiting I was updated with progress, escorted upon completion to my car.

I like going to our dealership in perrysburg Ohio, not expecting less kindness and expertise than the previous visits! The team over there are well resourced and have been very helpful every time we go there. Keith Young was the service advisor who helped us, did a fantastic job with the service.

This was my fourth visit for the same problem. With the help of GM engineers and local service I hope we have fixed my truck.

Matthew was extremely helpful and professional I am very happy with my purchase.

Brandon was excellent! Volkswagen of Perrysburg is definitely In my top three favorite dealerships In this area!!!

Scott was an amazing salesman! Very honest, knowledgeable, professional. We love our 2024 Atlas! Special thanks to the team that helped us: Matt, Brandon, Candy and Rich Cronin. We never felt rushed or pressured.

10/10 experience! Chris was awesome and amazing help, definitely recommend!!



Chris was very easy to work with. Very good experience.

Stefanie did a great job. Was very helpful and friendly.


Had my 20,000 mile service done. People were on time, courteous, and finish on time. Thank them for that. Ric Wolkins
