Customer Testimonials
Chris kitchens was a awesome salesman
I was very pleased with the service that I received at the Perrysburg Auto Mall. John handled the service that was performed with knowledge and a professional manner. Thank you!!
Service was done quickly and as promised. The service department staff always pleasant - especially Deb!
I enjoy the convenience of my oil change. But, every time I get my car back it is missing at least 1 air cap for my tires.
I went in and have a very great experience! Brandon Vogelsong helped me very quick and easy. I didn’t feel pressured or scared and even helped me get a good deal. If your worried about making payments they work with you on that.😊
Brian Kerekes was great to work with. Very responsive and had the best interest of the customer in mind.
Matt Cunningham and his team are great. I will be buying all of my cars from Perrysburg Auto-mall in the future. From start to finish, they made the transaction easy, fair and the staff is super helpful. Eric in service is top notch. Thank you!
Love the text updates-much easier to connect while at work and playing phone tag !
Matthew was personable and did not flinch in cleaning my dirty phone charging port when we need to use the phone. He literally worked overtime to seal the deal and to get my payments within my budget.
Deb in service is always professional and efficient. She is very knowledgeable, and services are always done in a timely manner.
My interactions with the GM side and dealings with the Wreck Center have been top notch. My 2022 GMC Sierra has been to the Wreck Center twice since we have owned that vehicle, first due to the hail from the 2023 tornado and second from being hit while at a stop light in May of '24. Mr. Burleson from the Wreck Center has been my contact on both repair jobs. Mr. Burleson has been very professional and helpful in every aspect. Mr. Burleson's concern for my vehicle being repaired correctly and being completed in ample time is evident. I believe he honors ...
Done on time and every employee I encountered was super friendly! Only downside was a large wolf spider strolling along the ceramic tile which was quickly dispatched by a lovely young employee 😁
Jessica was very helpful! They were done in the time that they predicted and I was very happy with my experience with getting first oil change and tire rotation done at Cronin.
Stephanie in used cars was a wonderful salesperson. She is very personable and get you to the pricing you are looking for. Would highly recommend her for your next used vehicle!
Service desk ladies are friendly, knowledgeable and polite. I showed her a couple concerns I had, I received a fast quote to fix the issues. Simple to say yes or no to the services on my phone. No pressure to have additional serves if you didn't want them. She was able to look up my vehicle and inform me of any services that were recommended for my vehicles milage. The shuttle service is nice to have as an option. The driver Joe was professional and friendly. Waiting area is clean, and the drink station provided is a nice option.
I usually work with John or Deb when I bring my vehicle in always excellent service
Worked with VW of PB on multiple occasions, always satisfied with each transaction and services provided
The service was excellent as always! Thank you for all that you do for our vehicle!
Not the norm for this dealer. Returned at 6 PM to get car that was paid for earlier. As backing car out of parking spot there was a large clunk in the front. Pulled forward a little and another large clunk and shift in the front. Stopped car and got out to check front wheels, found lug nuts were only hand tight. Went inside to see if anyone was still left. A salesman was there but said no one else was left. Explained my issue, he said he would notify service manager in the morning. Went back to car and started ...
Great experience Great people Would recommend to others Helpful Quick and Easy Would go back
First time bringing my 2016 Buick for service. Everyone was very efficient and nice. Got great service at a fair price. Even the ladies in the scheduling/cashiers were very pleasant!
I have worked with Keith each time I’ve visited the service center and he is always polite, inviting, and helpful!
My experience was very good. Devin handled everything. I never met the sales manager she I can’t rate him
We had such an awesome experience!!! This is our 10th auto purchase from Perrysburg Auto Mall.... and we will be back !!!! Thank you again Scott Cooke and team!!!!
Great sales Service and great fowlup service we are very happy with Cronin over all
Great experience!! I would go back for my next car!! Kevin Cook is a great guy to work with!!! Thanks Kevin!!!
Just bought a used car here, everyone was friendly and helpful, and the whole process was smooth. Matthew helped me out, and was great about things. He showed us a couple different choices, and did a great job explaining what our options were. For a first time buying a car, this was a great experience!
Kevin Cook is the best ... period. I've done 3 deals with Kevin. Do not hesitate. He will give you the best deal.
They provide a Great service. They are thorough and timely, a friendly staff and have clean facilities. They are also Trustworthy with a convenient location.
I have to say, repeatedly, that the service I received from all personnel was exceptional. So friendly and knowledgeable and made us feel welcome. I would recommend this GMC dealership to anyone. Jim Colvin
Great service and help They continue to work with you Was very thorough and polite
John was very helpful in servicing my Acadia and he keptme informed. The service was prompt and efficient.
All was great and very efficient, thanks. Service department explained what was being done and we even got a loaner to test out.
Very helpful, respectful, straightforward and the best cost and service of a Volvo dealer we had experienced.
Brandon Vogelong made the process super easy. He answered all of our questions and worked with us to get what we were looking for. We will definitely give him our business in the future!
Brandon Vogelsong was great!
Easy to schedule recall service. Recall completed in reasonable time.called when work was completed
Madelyn was an exceptional salesperson, helpful and forthright about everything. We purchases our new Volvo at a good price, and with less hassle and no attempts at selling us useless add-ons. We were very happy with our experience.
scheduling was easy and very convenient, and the waiting area was also comfortable which made the waiting quick
I own a 2021 gmc sierra 1500 at4. Jessica in the service department went out of her way to help me, not only get my truck fixed, but get me into a loaner car, so that I would have the best experience possible. Everyone, including the cashier, I apologize for not recalling her name at the moment, were incredibly helpful, kind, understanding, and thoughtful with every interaction. I will be returning to chronin gmc for my next new vehicle.
Great experience with Brandon V! Open and honest communication, with clear processes.
Madelyn was wonderful to work with. Professional, knowledgeable and personable. She assisted us in finding the right car.
Scott was amazing to work with. Took time with us, get to know us and asked questions to see what we were looking for. He was never pushy, but offered solid recommendations based on our needs/wants. Felt very comfortable buying from him and the advice he gave. Financing was quick and easy as well!
Matthew Ovens did a great job helping us and not pressuring us to buy. He was scheduled to leave so he asked Brandon Vogelsong to help us and he also did a great job finishing up the sale. We had a great experience at the Perrysburg Auto Mall.
My car has several things wrong with it, and they were able to fix all of them in a timely manner. They also found me a good price on my tires.
Perrysburg Auto Mall has always provided excellent customer service from their service workers to their support staff.
I'm very please with not only the sales Staff the after care service I've gotten also.ive bought 2 vehicles from them in 2023 both used both in great shape as advertised there where no surprises. I will work with them again when my Wife's vehicle lease is up.
Nate is a great advisor! They always get me in right a way. Great parts dept.
Matt ovens was awesome! Super nice!
Matthew Ovens did a great job he didn't pressure us, he did what we asked and showed us the cars we wanted to see. He was very professional and did a great job. He had to leave early and when he did he gave us to Brandon Vogelsong who finished up the job very professionally.
Great service, friendly staff. They go the extra mile to make sure everything is done right and you’re satisfied.
Friendly and communicative group! They have an efficient system to monitor status of service and get you back and forth with the shuttle.
I usually hate buying new cars and visiting dealerships since alot of the salesman are so pushy, not here. I am so impressed with the service and how kind and non pushy Justin was
Very good. Good communication got my car in and out and friendly. Fair prices and clean environment.
Madelyn was great to work with. Very informative and excited about our new car experience.
I did not deal with Brandon so I did not rate him but Scott was awesome to deal with this is my second vehicle from him and I highly recommend him to anyone I know interested in buying a VW.
Excellent service techs, work on schedule, questions answered. Xxxxc, cxx. ,3345567, ghgggg, hjhhh, yuyyyy, bbbbb ,?????!x
Super kind and prompt and keep you informed along the way. You really can’t beat it!
They were very helpful and willing to work with me in ordered to get me the best offer. It was a smooth transaction
Very reliable. Wonderful staff. Very helpful with our warranty. I will be back for my oil change.
In for regular maintenance. I had some concerns but they were addressed immediately and properly. I’ve had all my maintenance work done here for years and will continue to do so!
This dealership is a trusted friend . I've been coming here for New Cars and Service since 2008 . Have always received great service and its even gotten better in recent years .
Chris Kitchens is an awesome salesman! My car was totaled in an accident, and I loved my past Jetta. Chris came out to the car lot right away and was so sincere about the situation I was in. As a college student, I have a very tight budget but was in need of a good reliable car. Chris worked with me for hours working through numbers, budgeting, and getting me into a practically new Jetta! He worked hard for me, and I couldn’t be more happy with the outcome, or with my new car!!
Brandon V. made it easy and straight forward. He was up front and honest with me. Go see Brandon V.
I am very pleased with my experience purchasing my Buick Encore from Perrysburg Auto Mall. Jay, Eric and Matt Cunningham were very professional, respectful and attentive.
We have always had the maintenance and repairs for our Volvos at this location. We know that we can trust quality of service and parts.
Matt was awesome. The entire process was so easy and quick. It was unlike any other car buying experience I’ve previously had. Everyone was friendly and accommodating. I highly recommend visiting this dealership.
Ronnie stayed in constant communication and walked me through all issues. Great service all around!
I worked with Justin, not Brandon. But, our service was great! We would recommend to friends.
My experience with Chris was exceptional. Despite the high demand for the model we were interested in and the low inventory, he managed to provide us with viable options. His friendly and accommodating nature, especially towards our 3-month-old baby in the showroom, was truly commendable. The entire team at VW has been a pleasure to deal with. Edit: I have adjusted my stars to 5 because of the actions Perrysburg Auto Mall is taking to make this right. They are working on some of the staining / issues from the detail, although it's not 100% yet. They got one sticky spot off ...
Once arrived, I was received with a great smile and greeting. You guys do a great job with great people!
Deb did a great job in receiving my car with the tow truck and sending my information on my repair
Brandon Vogelsong was kind, helpful and efficient! A pleasure to work with, and will not hesitate to return upon our next need.
Brandon V. has been so easy to work with in buying my new vehicle. He was very responsive and ensured I was a satisfied customer throughout the experience. I appreciated the flexibility he provided during this process. Would definitely recommend him in the future, as well as buy another vehicle from him!
Brandon Vogelsong was excellent help and very patient throughout the entire process. Very friendly and honest as well.
Service was quick and thorough. I especially appreciated the text communications and continuous updates as my car was being checked out!
First time at this dealership. Service department was very friendly and efficient. Work completed earlier than I expected. Waiting area very nice.
I usually hate buying new cars but this experience has been great! I will definitely come back and refer anyone I know looking for a vehicle. Justin did a amazing job and was not over the top at all
Chris was an excellent salesman and went above and beyond to help me find a great car. He was very patient and understanding, until I found the one to buy ! Thank you!! Your a ROCKSTAR!!
The dealership was clean with a nice waiting area, the staff wrre friendly and knowlegable
Every experience with this service department has been quick , informative , paired with excellent cutomer services. Every staff member was extremely nice and they made sure to listen to my vehicle/ service needs . They explained every detail of the job they did for me in a clear manner I could understand.
All staff we interacted with were polite and efficient. I was seeking a replacement for my totaled GMC Terrain. It was a surprise to find an almost-match to my 8 year old vehicle in pristine condition! The transaction was fast and easy. An excellent experience overall!
What can I say. I needed 3 cars. I’m not one place to come. Had to see Brandon and Candie. As usual, outstanding experience. May have bought 3 cars today, but that’s 7 and counting, total!
Purchased my BMW X5D from Artemis and he was fantastic to work with. Worked with us to get the financing right and gave us a great deal! Would definitely buy another car from him.
Chris was great to work with. Definately recommend!
Very professional and respectful staff. Convenient and efficient online scheduling. Comfortable waiting accommodation. Fair pricing.
Chris made my experience very smooth!
Had about an hour to pick up my wife from her appointment and they were done in the time I needed them to be done
Great communication and fast service. All aspects of the estimate and process were clearly communicated.
The staff was very friendly and courteous. They got me in quickly when I called to say that I had a problem with my truck this week. Thank you trump