Average Score (233 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

233 Ratings

4.9 Average

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  • Kathy C.09-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Daniel K.09-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Michael D.09-26-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Justin Windish was great to work with.

  • Elisabeth S.09-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Shane S.09-22-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Wayne M.09-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Keith is always very helpful. He answers all of my questions and finds out the answer if he is unsure.

  • James G.09-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    When a small detail was interfering with service completion, it was taken care of in a reasonable time. Service was completed and done satisfactorily.

  • David K.09-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The repair staff has always treated me fairly.

  • Lewis D.09-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    They did good. On time, quick service, free coffee and wifi.

  • Eric S.09-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    great service department