Average Score (233 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

233 Ratings

4.9 Average

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  • Christopher B.06-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    very friendly, It was finished when it was promised.

  • Philip D S.06-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The service is always incredible

  • Stanchev S.06-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    The service was quick so I did not have to wait a lot.

  • Robert Scott M.06-08-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    It was easy to set up and they got my in and out in about 30 minutes or so with no upselling involved

  • Marcy D.06-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service was quick and workers were very friendly. It was my first time servicing my new Taos, though, so it would have been helpful if they would have reset my oil life reminder and told me that I would need to reset my tire pressure. The light came on while I was driving home and had me worried.

  • Ruth L W.06-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Michelle W.05-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I was there for a scheduled oil change. The staff was very friendly, the service was quick.

  • Shane S.05-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Melissa L.05-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Ease of scheduling service, greeted when walked in, handled with professionalism, complimentary first oil change, comfortable waiting area, and promptness of completing the service.

  • Jason W.05-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Service Desk is top notch