Average Score (233 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

233 Ratings

4.9 Average

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  • Jose I.06-30-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    It was a better experience than las time. More Feedback more information in what was done.

  • Rebecca L M.06-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Accepted 2 coupons

  • Ronald S.06-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Appointments when I need them, communication of the service writers and car completion on same day.

  • Elizabeth H.06-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Great experience overall.

  • Carola A.06-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    We have taken our cars to Volkswagen of Perrysburg for the past 12 years and have never been disappointed. The Service staff is very knowledgeable and professional, considerate of our needs, punctual and thorough.

  • Rich H.06-27-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

    I like how the technician had all my info. Even warranties I have paid for already

  • John R T.06-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    they always go the extra mile Ronnie is the best and the other guys are awesome to and my salesman Scott is also fantastic.

  • Douglas M S.06-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    My vehicle had an issue with a/c while under warranty and then due to winter it wasnt used. Had issues again as weather warmed up and due to a vw program it was taken care of with out charge to me.

  • Mark P.06-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The folks there in Perrysburg are Fantastic! They continually go above and beyond in customer satisfaction!

  • Amanda Z.06-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Ronnie is knowledgeable and always does his best to make sure the service is completed smoothly. He is quick to respond to any communications and is informative when answering any questions or concerns. I’ve always had an awesome experience when my Tiguan is in his hands.