Average Score (233 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

233 Ratings

4.9 Average

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  • Eric S.06-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    great service

  • Devin P.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • David K.06-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Todd M.06-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Prices for repairs and tires were double compared to what I got the services I received from a popular tire center.

  • Robert W.06-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service writer was very helpful. The appointment was made a week before the actual appointment day. When I arrived at the dealership they could not find the appointment for me, however he squeezed me in with no problem.

  • Wolfgang K.06-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I very much appreciate the service but felty that the 4-wheel alignment with calibration was too pricey at $699.00, especially when the estimate for that line item reflected $450.00.

  • Darrel P.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Quick check in. Car ready exactly on time

  • Chris R.06-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I came in for a 40,000 mile check up and it was done in 30 minutes top.

  • Lisa S.06-19-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Joaquin S.06-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Fest and good